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RECOVERY

I have evacuated

Plan your next steps for immediate needs, safe return and financial support.

RECOVERY JOURNEY

Choose where you are in your recovery

Choose immediate recovery, safe return or financial support.

PERSONALISED PLAN

What do you need today?

Select needs to add relevant recovery tasks.

Personalise recovery support with My Profile

Medication and animal needs saved in My Profile can be added here. Accommodation and financial support remain your choice.

Review My Profile

PROGRESS

0% completed

0 of 5 tasks

Progress is saved on this device only.

TEMPORARY ACCOMMODATIONPrepare your temporary accommodation needs summaryReview information from My Plan, add anything missing and copy a structured summary.
Checking My Plan…

Saved household, medication and animal information will be used for pre-filling.

Review My Plan

ACCOMMODATION NEEDS

Select everything that applies

0 selected

GENERATED SUMMARY

Review before copying

Select at least one need to generate your summary.

OFFICIAL ACCOMMODATION SUPPORT

Apply for longer-term temporary accommodation

Follow these steps after reviewing your household and accommodation needs.

Applications currently begin by contacting the official recovery service

The Victorian Government page explains the current program, possible accommodation options and how to apply. It does not provide a universal online application form.

  1. REVIEW SUMMARY

    Check your latest needs summary

    Confirm that your household, health, mobility, animal and location needs are accurate before contacting the provider.

    Review latest summary

  2. OPEN OFFICIAL PAGE

    Review the current official program

    Check the affected locations, eligibility guidance, available accommodation options and current application instructions.

    Check Eligibility ↗

  3. COMPLETE APPLICATION

    Contact the Emergency Recovery Hotline

    The official guidance currently directs residents to call 1800 560 760 to apply for accommodation support. Press 9 if you need an interpreter.

    Call to Apply
Eligibility and availability are not guaranteed

Programs may be limited to eligible events and areas. The Victorian Government and authorised providers decide eligibility, evidence requirements, availability and application outcomes.

Check current requirements on the official page before applying.

This tool prepares information for you to share. It does not submit an accommodation application or confirm that accommodation is available.